Faqs

FAQ

Frequently Asked Questions

Have questions? We’ve gathered the most common ones to help you understand our services, add-ons, and event options — making it easier for you to plan the perfect experience.

What is an open-air photobooth?

Unlike traditional enclosed booths, our open-air photobooths are sleek, minimal, and spacious – perfect for group shots and creative posing. Set against a stylish backdrop with professional lighting and a camera, the open concept makes it easier for everyone to get in on the fun. Photos can be shared instantly via text, email, or social media – and if you choose, printed on-site for guests to take home!

Can I customize my photo strip design?

Yes! Every package includes a customized photo strip design. You can send us any event themes, color schemes, logos, or graphics you want incorporated into the design. Happy to discuss your vision and/or theme.

How much does it cost?

Our photobooth rental pricing varies depending on type of service, length of service, event location, and other event details. We offer a variety of options to fit your needs and budget. Please visit our Services webpage for more information or contact us directly and we can talk through our packages/offerings (i.e. print photobooth, digital photobooth) and your budgetary needs.

My event has a specific theme and we want to make it extra special. What do you offer?

All packages come with a customized photostrip design. The Premium Package includes more upgrades and customizable options, and you can always purchase add-ons to another package such as a custom branded backdrop, green screen, and prop upgrades.

How can I contact you?

You can reach us by phone (call/text) at 404-981-4797, email at ae.photobooths404@gmail.com, or via our Contact Form. We are always happy to answer your questions.

Can I use my own backdrop and props?

Yes! You are more than welcome to use your own backdrop and/or props for the photobooth.

How many prints are included?

All packages come with unlimited digital prints for sharing. And the Print Package and Premium Package come with unlimited physical prints.

Will someone be on-site to help guests with the photo booth and support if there are any technical issues?

Yes! We provide an on-site attendant for both the Print Package and Premium Package who will be there to walk guests through the photo booth process and troubleshoot as needed. Our attendants make sure the photo booth experience is as smooth as possible.

What size are the prints?

Typically, the photo strips are 2” x 6”, but please let us know if you’re looking for a different size for your event photobooth.

I would like to move forward with booking your photo booth rental service. Do we need to pay a deposit in advance?

Yes, you will need to pay a $100 deposit to confirm the booking with us. This non-refundable deposit secures your service date and covers initial project costs. It will be credited towards your final invoice balance for the event photobooth.

How does the security deposit work for the Digital Package?

Since an attendant would not be present during the event, we require a security deposit to ensure the safety and protection of our equipment. Assuming there were no issues, this would be returned post-event after the equipment is inspected.

Do you do outdoor events?

Yes, but we do need a designated space that is completely dry with a finished surface (carpet, paved, tile, etc) and protected from wind, cold, heat and/or direct sunlight. This will ensure the safety of the guest, attendant, and photobooth equipment. For outdoor events there is an Outdoor Setup Fee of $20. Please note that steady internet is required for digital photos to be sent to guests in real time. If you do not have steady internet, we can talk through your options with you.

I am outside of Atlanta. How does the travel/setup fee work?

If your event location is more than 20 miles outside of our Atlanta base, there is a travel/setup fee of $1.50/mile for the event photobooth.

We’re local to the Atlanta area. Do we have to pay a travel/setup fee?

No! If your event location is within 20 miles of our Atlanta base, there is no travel/setup fee for the photobooth rental.

What's the most popular photobooth package?

Our Print Photobooth Package! Guests have loved having a keepsake to take home after the party photobooth. And the host can add hours onto the package with ease at a discounted rate. Whether it is a wedding photobooth, corporate event photobooth, or other occasion, our instant print photobooth experiences are our #1 sellers.